Information on Cleanmail blocklists

You reached this page likely from an error notification about a blocklist entry referring to names of  “” or “”.

If you look at the error notification, you should see a URL right next to the name. This URL has been detected by Cleanmail as being used in spam or other undesired communication in the past. Such URLs may be added to one of the internal blocklists if they exceed certain thresholds and/or meet certain other criteria.

Further information on listing in is available here.

If you believe this listing is an error, please request delisting by providing the following information to support (at)

  • complete error message
  • sender and recipient address, timestamp (with timezone)
  • explanation why you believe this listing is an error

Delisting requests with incomplete information will be discarded without notification. Please note that no other channels of communication are accepted for these cases.